Heather Mansfield is the owner of DIOSA Communications, principal blogger at Nonprofit Tech 2.0, and author of Social Media for Social Good: A How-To Guide for Nonprofits. She also created and maintains the “Nonprofit Organizations” profiles on Twitter, Facebook, Google+, Pinterest, YouTube, Flickr, and LinkedIn which cumulatively have more than 750,000 friends, followers, and fans. A pioneer in utilizing social media for the nonprofit sector, Heather has fifteen years of experience utilizing the Internet for fundraising, community building, and advocacy. To date, she’s presented more than 100 social media and mobile technology trainings throughout the United States, Canada, Australia, New Zealand, India and Southeast Asia as well as over 500 webinars to audiences worldwide.
Originally from Springfield, MO, Heather moved to Los Angeles at 19 to pursue a Bachelors of Arts in Political Theory from UCLA. Semester abroad programs led her to Mexico, Chile and Argentina to study Spanish and anthropology. After college, Heather moved to Washington, D.C. where she worked by day at the Pew Center for Civic Journalism, and by night and on the weekends, she volunteered with the Guatemala Human Rights Commission. Inspired by their work, she then moved to Guatemala to volunteer for Niño Obrero, a school for street children.
Upon returning to the United States, Heather moved to San Francisco. In 1999, Heather went on tour with the Lilith Fair Music Festival as a fair trade spokesperson for Global Exchange. She then worked with Asista.com and Passporta.com – both of which went out of business in the dot.com bust of 2001. In late 2001, she became the Communications and Outreach Director for International Development Exchange.
Heather’s career in web and e-mail communications first received national recognition when she launched her own eActivist.org in July 2000. She spoke at conferences throughout the United States and built one of the most popular e-activism websites on the Internet.
In 2004, after years of living on small nonprofit salaries in expensive big cities, Heather returned to her hometown of Springfield, MO and began working remotely as the Nonprofit Community Manager for Change.org. Shortly thereafter she launched DIOSA Communications and delved into the online metropolis of MySpace in 2006. Since then, she has become one of the leading experts on how nonprofit organizations can also use Twitter, Facebook, Google+, LinkedIn, YouTube, Pinterest, WordPress and mobile communications and fundraising to advance their online communications and development strategies.
In 2009, she was added to Twitter's "Suggested User List" and named a “Fundraising Star of the Year” by Fundraising Success Magazine. Additionally, Heather was named one of the "12 People You Need to Know in 2011" by her hometown Springfield Business Journal. In 2013, she accepted an invitation to serve as an Honorary Ambassador for the World NGO Day Initiative and was named one of TIME Magazine's Best Twitter Feeds of 2013.