|Unsolicited Feedback on DIOSA Webinars and Trainings|
"Your webinar was fantastic! With such rapid changes in social media, it is really wonderful to be able to hear from someone who is really across all the platforms and who can translate the huge amount of information available into clear, understandable priorities. I really enjoyed it – and I learnt a lot."
- Carole French, New Zealand Red Cross, Wellington, New Zealand
"Your webinar was VERY informative and I like your speaking style. Looking forward to your other webinars. I read your book last year and made a lot of notes, but your webinars brings your words to life."
- Sophie Victoria Westacott, Edito Consulting, Brooklyn, NY
"That was one of the best webinars I have ever experienced. Thank you."
- Eileen Hennemann, Deep Partners, Ottawa, ON
"I just wanted to say thanks for a wonderful webinar. I've taken hundreds and this was by far the best one. Thanks for giving us concrete tips and explaining HTML code in a way that is not overwhelming. It's on my to-do list to learn the basics and fast. Thanks again, looking forward to the next one!"
- Adriana Solís López, EcoViva, Oakland, CA
"I enjoyed your webinar and your energy and enthusiasm, as well as your practical tips, were inspiring. I look forward to receiving the notes from the webinar. Thank you."
- Sally Nash, Royal New Zealand Foundation of the Blind, Auckland, New Zealand
"It seems like I attend some form of Webinar every couple of days anymore. Mostly, they tend to be a bunch of stuff I already know and they take an hour to give me 5-10 minutes worth of useful material. I had the same expectation when I signed up for your webinar. Thank you so much for restoring my faith that there really is useful information to be gained through webinars, tele-conferencing, etc. Your How-To Webinar for Nonprofits showed this so-called expert how little he really knows about using social media to better position our agency as a leading regional youth employment services provider. Thank you, thank you, thank you!"
- Ron Whitmer, Workforce Advocacy for Youth, Akron, OH
"Just wanted to drop a quick note to say thank you for delivering all you promised, and more! Having been previously burned by over-priced, terrible webinars I am a little gun-shy when it comes to expending my NPO's extremely limited resources on webinar training. I stumbled across you by accident, but judging from the clarity and quality of your descriptions alone I had such high hopes that I went ahead and signed up for a series of four webinars with an unknown entity. I am so glad I did! The first two have been among the best webinars I have ever attended - and I say this despite the fact that most of the info was not new to me. I suspected ahead of time that might be the case so it was no surprise or let down, and your presentation was so smart and compelling that I was engaged the whole time. There were also ample tidbits of food for thought. I look forward to the next two guiding me into completely unknown waters."
- Melissa Haviv, Take Root, Kalama, WA
"Thanks for the great webinar last week. I really enjoyed and learned a lot….I must admit I was left feeling a little overwhelmed, but after having a few days to absorb the information I’m feeling excited about it. I really appreciate all the resources you make available on your blog as well. Thank you, and congratulations on the book. Looking forward to reading it."
- Katie Lapi, Women Against Multiple Sclerosis, Burnaby, BC
"Thank you so much for your Social Media for Social Good webinar! I attended it yesterday from Toronto and was not expecting anything special. I told my boss that I was busy, but not really and that if he needed anthing I would still be available for him.
- Chloé Coves, Théâtre français de Toronto, Toronto, ON
"I just have to tell you how valuable your webinar was. You are my “go-to” person when I need to figure some technology issue like “how do I do that on Facebook?” or “what in the world is Google +?”. Your information is so straightforward and you tell us exactly what you think in terms of “you need to do this immediately” or “hide and watch for a while”. I don’t know what I’d do without you! One last thing… I have never spent my own money to buy a marketing book. EVER. But I will be buying yours!
- Lee Marlin, House Hope, Lee's Summit, MO
"Just wanted to say THANK YOU again for your presentation today at the AIDS Institute. It was terrific, very useful for our staff, and very well received. I heard a number of very positive comments from attendees, including the Director of the Institute. We very much appreciated your customizing your presentation for our needs and the generous extra time you took for questions."
- Sonja Noring, New York State Department of Health - AIDS Institute, New York City, NY
"I have attended literally dozens of social networking seminars, and your training at the Creating Change conference is the only one where I have ever learned anything! Thanks for your phenomenal work."
- Michale Rogers, RawStory.com, Washington, DC
"Thanks so much for the wonderful webinar yesterday. It was definitely chock full of information and well worth the cost. "
- Chris Robertson, The Salvation Army - Western Michigan/Northern Indiana, Gran Rapids, MI
"I attended yourTwitter webinar the other day and I LOVED it. It was very helpful. Hope to attend more in the future!"
- April Smith, Canon Envirthon, League City, TX
"Thanks so much for the Twitter/LinkedIn class today. It was really FANTASTIC! I look forward to taking more webinars from you."
- Michael Mumper, Nonprofit, M.D., Atlanta, GA
"Your webinars are lifesavers. Jobsavers - I couldn't do it without you and you deliver the very best. Thank you."
- Heidi Fuller, Institute of Noetic Sciences, Petaluma, CA
"I wanted to take a moment today to thank you profusely for your dedication in sharing your knowledge on social media best practices and useful tools. I follow your blog and Twitter from work and personally and have found the information so valuable in my career! I’m very new to social media as a marketing tool so I am reading as much as possible and have even taken a few webinars (yours was my favorite thus far) trying to familiarize myself with good technique and make as few blunders for my employer as possible.I value your input very much and thank you again for sharing your knowledge!"
- Alicia Sawyer, ADRA Canada,Oshawa, ON, Canada
"Thank you for these notes, and thank you very much for such a great webinar. We’ve been on Facebook for almost one year, and your webinar gave me numerous tips to improve our presence. Thanks!"
- Scott Weibe, Muscular Dystrophy Association, Tucson, AZ
"I think of you so often, especially at board meetings where our people report on the revisions, changes, additions etc. all made in their social media arenas….thanks to the conference with you. There still is high energy around that presentation, and we are benefiting from it regularly."
- Joanne Schatzlein, Sisters of St. Francis of Assisi, St. Francis, WI
"I attended your webinar yesterday and found it really helpful. Thanks for offering it at such a reasonable price; as I'm sure you know, it makes all the difference to nonprofits."
- Courtney Scott, Spectrum Services Foundation, Kingston, NY
"The webinar was awesome! So much useful content delivered clearly and efficiently. Keep up the great work!"
- Peggy Zink, Cincinnati Works, Cincinatti, OH
"Thanks again, and your webinars were very helpful as far as helping me navigate the tricks to official pages on Facebook, as well as how to use my (limited) html skills with Facebook."
- Sara Brown, Bering Omega Community Services, Houston, TX
"Thank you for the very helpful instruction. I look forward to more tweets from you and more effective uses of our social media networks."
- Jaime T. Aguilar, American Indian College Fund, Denver, CO
"I'm a new nonprofit consultant who has taken a number of your webinars. I felt compelled to write to thank you for all the trainings--today I launched my new website -- and so much of my "lessons learned" came from your excellent model"
- Carol Buckheit, Nonprofit Media Works, West Hartford, CT
"Yesterday's webinar was one of the best!"
- Lisa Wolfe, Green Meadow Waldorf School, Chestnut Ridge, NY
"Today’s webinar was excellent, and I said so in a post on my Facebook page. I don’t know HTML so I won’t be able to add some of the custom things myself, but at least I know what’s possible, and I can get some of the web developers I work with to add stuff if need be. Most of my clients, nonprofit and otherwise, haven’t even wrapped their minds around social media, so it’s not much of an issue yet. But, I did get LOTS of good resources and ideas and it was well worth the time and money. Hope to do more…"
- Kim Phillips, Lucid Marketing, Nashville, TN
"Thank you for an excellent webinar on mobile technology. Your information was organized in a helpful and easy to follow manner and I appreciate your expertise and sincerity and honesty when talking about the resources and services available and those you have tried and not tried – the true determination of a successful webinar."
- Jenn Viene Riese, Santa Clara Fire Council, Santa Clara, CA
"Thank you! Today’s webinar session was very helpful, particularly, the topic of static FBML. I look forward to receiving your follow-up notes and attending the next session."
- Victoria Slotfeldt, Scleroderma Research Foundation, San Francisco, CA
"I have received very, very positive feedback regarding your webinars. We purchase a lot of webinars and they often fall short of expectations, but your webinars have received rave reviews. You could easily charge more for each webinar. I would recommend $149-$199 per webinar. You are currently far below the going rate. Just something to think about... thanks!"
- Dave Andrews, American Academy of Pediatrics, Washington, DC
"I wanted to say thank you again for your time and talents yesterday. We’ve already received wonderful emails in regards to the presentation and the information. I look forward to the notes tomorrow and to hopefully working with you again in the future.."
- Whitney Doel, Association of Hole in the Wall Camps, New Haven, CT
"I attended your breakout session at LEAD yesterday and found it phenomenal, practical, helpful, informative, action-oriented, easy to understand… I plan to share with our entire team."
- Amanda Ponzar, United Way Worldwide, Alexandria, VA
"Your presentation @ LEAD Summit was awesome. My colleagues and I at SFP were affirmed by some of the progress that we have made of recent with social media and also challenged by how much we have to keep up with in order to fully utilize these tools to scale up and impact the work that we do."
- Charles Philips, Service For Peace, Bridgeport, CT
"Thanks so much for a great webinar! I really learned a lot. It was geared right at the level I needed for my current learning. I'm really excited about learning some more about html code and implementing some of your ideas."
- Karen Congram, Ontario Rett Syndrom Association, London, Ontario
"Thank you. I really enjoyed the webinar. Looking forward to the next one!"
- Allison Nassour, Pancreatic Cancer Action Network, El Segundo, CA
"Thanks very much for the webinar. It was very informative and gave me the resolve to update and maintain my Linkedin page!"
- Amy Trottier, The Flint Institute of Music, Flint, MI
"WOW. Thank you so much for such a great Webinar! It was very informational and I really look forward to the next few I am registered to attend. You have a really great thing going and I am happy to have such a wonderful resource such as yours!"
- Emily Ford, Orion Associates, Goldern Valley, MN
"What a wonderful webinar! I was so inspired that while you were presenting I created my donation button in illustrator, created a photobucket account, uploaded the donation button to photobucket and created my Support National AIDS Fund box using status FBML and linked back to my org's make a donation page. I cannot thank you enough! Looking forward to Twitter in a couple of weeks. Thanks again!"
- Rob Banaszak, National AIDS Fund, Washington, DC
"I attended your first ever webinar on Twitter/Flickr and I absolutely loved it. Since then, we've created a Twitter strategy and have been putting it to good use. We also have a bigger presence on Flickr as a result of your seminar. I can't wait for the Webinar on LinkedIn and MySpace."
- Nick Scarpino, IES Abroad, Chicago, IL
"Thank you for the great webinar on mobile tech yesterday. My head is spinning... in a good way! It was helpful to learn about the demographics, trends, and applications for mobile devices. And it was very useful to learn about low-cost ways for NGOs to "go mobile." I appreciate your emphasis on mission and storytelling in all our communications."
- Melanie Wise, The Lung Association, Ottawa, ON
"The webinar today was great; full of useful information that any university can use!"
- Jenny Hutchinson, University of California, Merced, Merced, CA
"Just wanted to say thank you for a great webinar yesterday. It was very helpful and thought-provoking - during the break, we had lots of conversation and discussion about using social networking to reach our audience. Many folks had never considered it."
- Martha Deavers, Child Care Resource Center, Lorain, OH
"Thanks so much for another incredibly practical, actionable, information-packed webinar. Your expertise is greatly appreciated!"
- Erica Goldman, Nonprofit Consultant
"I just attended your Facebook/YouTube Webinar and it was fantastic. I would like to sign up for the Twitter/Flickr Webinar!"
- Melissa Hincha-Ownby, Attachment Parenting International, Alpharetta, GA
"Thank you very much. The Webinar was extremely helpful. Now it's finding the time to enhance our presence on all social sites. Thanks again. I look forward to attending more in the future."
- Danielle Fiori, Association of Hole in the Wall Camps, New Haven, CT
"Loved the Webinar! You did a fantastic job, I want to do it ALL right now! Thank you!"
- Teresa Thompson, Hiawatha Homes Foundation, Rochester, MN
"The feedback on your session at the Missouri Association of Publications conference has been over the top. I know it was hard for you to cover much ground in an hour and fifteen minutes, and one of the consistent messages in our conference feedback is a request for more sessions with you in the future."
- Gary Whitaker, 417 Magazine, Springfield, MO
"I just wanted to tell you what a terrific webinar this was. I appreciated the level of organization, as well as the wealth of information you provided. If you could use a recommendation for this webinar, please feel free to refer potential clients to me. I will sing your praises!"
- Mary Armstrong-Smith, Prevent Child Abuse Indiana, Indianapolis, IN
"We really enjoyed the Webinar on Tuesday. We feel pretty validated about what we've done so far, and you gave us many good ideas for change and improvements!"
- Tara N. Brown, Clayton College of Natural Health, Bingingham, AL
"Thanks for the info and for your very helpful, informative and motivating workshop. We're already working on getting our info out there so we can begin building our community and working/partnering with others!"
- Greg Williams, Heritage of Kentucky, Lexington, KY
"Thank you, Heather. It was a very good Webinar...even though it was your first time giving a Webinar about best practices for Twitter. We certainly have a lot to do here, but there are also a lot of exciting opportunities for our organization."
- Amy Shaw, SNM: Advancing Molecular Imaging & Therapy, Reston, VA
"Thanks so much! I found the webinar to be extremely informative. I use Myspace personally and was excited to learn about all the ways I can use it at the professional level. I'm sure our nonprofit clients will be happy to become a part of the web 2.0 world."
- Nicole Fondry, Crisp Communications, Gilbertsville, PA
"Just a note to say that your webinar was VERY helpful and I'm going to steal a few talking points to help explain to our Board what Facebook is and can do for them. I anticipate having a page up in the next week or so!"
- Beth Penland, Georgia Innocence Project, Atlanta, GA
"I sat in on your webinar about Facebook and YouTube and learned so much! I want to first thank you for sharing all of that information. I have been experimenting a lot on the Operation Smile Fan Page. I had no idea it offered all of these tools!"
- Corie Leifer, Operation Smile, Norfolk, VA
"Thank you for the fabulous presentation. We have been attending many webinars on this subject lately, and yours by far was the most useful!"
- Lynn Zachreson, UC Santa Cruz, Santa Cruz, CA
"Thank you the webinar was great. I am completely new to Change.org and we will be an active participant by the end of today!"
- Kristy Hammond, Civil Liberties Defense Center, Eugene, OR
"I would say that I'm pretty Facebook savvy, but I definitely learned a few things [in your webinar]. It is SO TRUE that so many businesses neglect these social networking sites and underestimate their power!"
- Krissy Skei, 417 Magazine, Springfield, MO
"The information you presented inspired a complete paradigm shift among the members of my marketing team, and has had a significant impact on future marketing plans for our academic institution, which is the University of San Diego School of Law. Thank you and keep up the good work."
- Ashley Wood, University of San Diego School of Law, San Diego, CA
"I must say that I really enjoyed the training. I was definitely one of those anti-MySpace people before, but now I will embrace MySpace and all its chaos so I can put it to good use."
- Sally Mercedes, Equality Now, New York, NY
"Great seminar – it was so informative. I’m definitely a new convert to My Space and Change.org after hearing all of the benefits of being present on those social networks (before I was just using Facebook for my organization)."
- Ashley Hoffman, Council for a Livable World, Washington, DC
"I wanted to thank you for the very informative MySpace/Social Networking Seminar held this past Monday, the 28th. The passion you have for these Web 2.0 sites and their potential was reflected throughout your presentation."
- Julie Junod, Solar Electric Light Fund (SELF), Washington, DC
"Loved your training and keep telling folks about it. In a week or two I’m going to overhaul our social networking sites with your best practices, and then recruit, recruit, recruit!"
- Sharon Smith, Program Director, Earth Island Institute
"I greatly enjoyed your presentation at this past week's STAMATS conference. Fascinating stuff. I really need to get up to speed!"
- Steve K. Harmon, Texas A&M International University, Laredo, TX
"I participated in your Web 2.0 training last week at the San Francisco Zoo, and it was great! Definitely motivating, and we're very excited to dig into all of these opportunities."
- Kyle Foley, RSF Social Finance, San Francisco, CA
"I wanted to thank you for what was, in my opinion, the most useful and well presented information at the Stamats conference."
- Stephanie Shelley, Lafayette College, Easton, PA
"Great seminar at the San Francisoc Zoo last week! It has inspired us to invest the time in 2.0 and we're now looking for an intern."
- Rachel Caplan, San Francisco Ocean Film Festival, San Francisco, CA
"Thanks for doing the workshop yesterday in Oakland. I found it very interesting and useful. I was surprised to know that we already had a listing on Change.org and want to make it into something more useful!"- Maura Thurman, Homeward Bound of Marin, San Rafael, CA
"You are a fantastic speaker, great sense of humor, and the class was great. Thanks for putting it all together. You are amazing."
- Athena Buchanan, Dian Fossey Gorilla Fund, San Francisco
"Thank you again for such an informative, useful training! We recently opened the USA branch and this was extremely helpful for me to make sense of the overwhelming internet monster and focus on what to do next for us in the USA!"
- Ashley Allison, OrphanAid, San Francisco, CA
"I truly enjoyed your seminar. It was informative as well as enjoyable. You are a good public speaker. Let me know if you are ever coming anywhere close to Oklahoma City again as I would want to attend any other seminars that you might have."
- Tracy Townsend, Dale Rogers Training Center, Oklahoma City, OK
"Great training. I was very impressed. I will definitely recommend you to the organizations I work with."
- Phil Perez, Consumer Credit Counseling Service of Central Oklahoma, Oklahoma City, OK
"I was in your training in Oklahoma City and loved it. You particularly lit a light for me when discussing the 'Comments' on MySpace. Thanks for a great seminar."
- Lillie R. Simon, Oklahoma Metropolitan Library - Friends of the Library, Oklahoma City, OK
"Thank you for the training! It was great and I believe a lot of people will now have a better understanding of how to use Web 2.0 tools."
- Jon Peterson, American Lung Association of the Central States, Kansas City, MO
"Great job on the training session! Lots of good info, and we're going to try to put it to use. Thanks for everything."
- Dave Switzer, The PKD Foundation, Kansas City, MO
"If change.org hired you for your evangelical prowess, they made a pretty good call. I'll not only be looking into Change.org this week, but looking at MySpace with a new eye."
- Jason Zanon, Democracy In Action, Washington, DC
“Going into the training, I was skeptical about using social networking as an effective means of communication for our constituents and to reach new audiences. But Heather showed us how MySpace, Change.org, and YouTube can be harnessed intelligently and efficiently to create social change and a build a community for my organization. Furthermore, she took us through some “best practices” that have been invaluable as I’ve built my page. She really knows her stuff!”
- Kirsten Blocker, Crittenton Women's Union, Boston, MA
"The training at Crittenton was really excellent. Thanks very much for doing it!"
- Stephen Ronan, South End Technology Center, Boston, MA